Terms of Use

The access and navigation through the Website are voluntary; while basic access is free of charge, certain Services require a paid subscription as described in the Terms of Service. Access and navigation through the Website automatically grants the interested person the status of “User” (hereinafter, “the User”, “you”). Such status implies full acceptance of the present Terms of Use. Therefore, we recommend that you carefully read the following Terms of Use before using the Website. In the event that you do not agree to be bound by these Terms of Use, please do not access or continue to use this Website.

These Terms of Use may be updated, at any time and without prior notice to the User, in order to comply with applicable laws and regulations, according to business matters or because of changes in the provision of services or functionalities of our Website. The new Terms of Use will be applicable as soon as they are published on the Website. Therefore, the User acknowledges and accepts that it is his/her responsibility to periodically review these Terms of Use.

The User accepts to access and navigate through the Website in compliance with all the in force applicable laws and regulations, as well as in accordance with these Terms of Use.

If any part or clause of these Terms of Use is declared null and void by any judicial decision, the remaining part and/or clauses will remain valid.

The Website can only be used by individuals aged 18 or over with legal capacity. Therefore, if you do not have the required legal age in accordance with the applicable laws and regulations of your country, please do not visit or use the Website. In this sense, the Company reserves the right to block access to the Website, without prior notice, to Users who do not comply with this requirement.

TraceCheck is an online public records search platform that enables users to look up publicly available information associated with a phone number. The Website retrieves data exclusively through paid, contractually authorised third-party APIs from licensed data providers. It does not use artificial intelligence (AI) tools, does not scrape or crawl any website, and does not access private databases. The Website is not affiliated with any third-party platform, social media network, or government registry.

Services and Permitted Use

Subject to compliance with these Terms of Use and our Terms of Service, the Company grants you a limited, revocable, non-exclusive, non-transferable licence to access and use the Website solely for personal, non-commercial purposes. The Website is designed for the following personal use cases:

• Looking up publicly available information associated with an unknown phone number;
• Obtaining publicly available background context about an individual or contact for personal informational purposes;
• Accessing publicly available records associated with a phone number for personal decision-making.

Content retrieved through the Website is provided “as is” and reflects information available from third-party API sources at the time of the query. Results may be incomplete or outdated and are not provided in real time. The same search may return different results at a later time.

You may not resell, distribute, reproduce, or share the Content with any third party without the Company’s prior written consent.

Rules of Conduct

The User must use the Website, its content, and services in accordance with the present Terms of Use and our Terms of Service, the currently applicable laws, and regulations, common decency, morality, and public order at all times. In particular, but without limitation, the User shall not:

• Hire the Services offered if you do not meet the required legal age (18 years or over) and have the legal capacity to enter into contracts according to applicable laws and regulations of your country;
• Make inappropriate or illicit use of our Website content, as well as the information about the Services, offered and/or use it to engage in illegal activities or those harmful to the interests or rights of the Company and/or of third parties;
• Restrict or prevent any other User from using and enjoying the Website;
• Copy, distribute, or modify any part of the Website without prior written authorization from the Company with or without commercial purposes;
• Circumvent, disable or otherwise interfere with security-related features of the Website or features that prevent or restrict use or copying of any content or that enforce limitations on the use of the Website;
• Send or disseminate information, codes, or content that could reduce, harm, disturb or impede any User’s access or normal use of the Website and/or damage or harm equipment belonging to the Company (like servers or networks connected to the Website) or to other Users. This includes but is not limited to malware, viruses, logic bombs, etc;
• Breach the Company’s intellectual property rights, this includes but is not limited to, using, modifying, creating derivative works of, transferring (by sale, resale, license, sublicense, download, or otherwise), reproducing, distributing, displaying, or disclosing any content of the Website, without prior written authorization from the Company;
• Breach third parties’ intellectual property rights in connection to the access or use of the Website;
• Use the Website, its Content, or its results to stalk, harass, intimidate, threaten, dox, or monitor any individual, or to track the real-time location, movements, or activities of any person;
• Search for, access, compile, or process any information relating to a person under the age of 18 (a “minor”), or use the Website to facilitate contact with or enable the location of any minor for any purpose;
• Use the Website to evaluate any person’s eligibility for credit, insurance, employment, housing, government benefits, or any other purpose regulated by the Fair Credit Reporting Act (FCRA) or equivalent legislation; or to conduct background checks for any regulated or commercial purpose;
• Resell, distribute, sublicense, or commercially exploit Content or data obtained through the Website; aggregate or export data for use in another product, database, or service;
• Use automated scripts, bots, crawlers, or scraping tools to extract data from the Website, or circumvent any technical safeguards, access controls, opt-out mechanisms, or suppression flags;
• Impersonate any individual, entity, or organisation, or provide false or misleading information during registration or use of the Website.

The access of a User who does not comply with these Terms of Use may be blocked and/or suspended at any time and without prior notice in order to maintain the quality, security, and availability of the Website. The Company may also report suspected illegal activity to the appropriate authorities.

Limitation of Guarantees and Liability

The use of the Website is at the User’s own responsibility and risk. The Company makes its best efforts to ensure the availability of the Website and the safe navigation of the User. However, access to the Website may be punctually interrupted by maintenance tasks and/or the upload of updates of the contents and/or services offered through it. Also, we cannot guarantee that the Website will be maintained without interruptions, delays, errors or omissions for reasons beyond our control, as well as for possible damages that may be caused by third parties through illegitimate intrusion beyond our control.

The Content provided through the Website is retrieved from third-party API data sources and may be incomplete, outdated, or inaccurate. The Company does not guarantee the accuracy, completeness, or currency of results. Results are not provided in real time and should not replace your own due diligence or be relied upon for legal, financial, employment, or other critical decision-making purposes.

Notwithstanding the preceding, the Company will make its best efforts to be as accurate as possible and to avoid mistakes in the content and information provided on the Website. If you detect any inaccuracies, we kindly ask you to contact our Customer Service Team and advise them by info@tracecheck.com. In any case, the Company shall be exempt from any liability arising from possible errors in the content and information that may appear on the Website, provided they are not attributable to it. Therefore, the Website’s content is provided on an “as is” basis, without establishing express or implicit guarantees of any kind, express or implied, including but not limited to guarantees of fitness for a particular purpose, accuracy, completeness, and currentness.

Neither the Company nor its partners, suppliers, employees, or representatives will consequently, be liable for any error or omission on the Website or if the content and information of the Website is used by a User or a third party for unlawful purposes and/or to cause damage to third parties or to the Company’s reputation.

Furthermore, the Company will not assume any responsibility for access to the Website by Users under the required legal age according to their country’s applicable laws and regulations, being the responsibility of their parents and/or legal guardians to exercise an adequate level of control over the activity and/or use of the Internet by their dependent children or minors; in order to prevent their access to platforms whose content is not suitable or recommended for minors, as well as the sending of personal data without the prior authorization of their parents or legal guardians.

The Company will be exempt from any liability that may arise from the breach of these Terms of Use by the User.

Intellectual Property Rights

https://tracecheck.com is a domain registered by the Company. Therefore, it cannot be used by third parties in connection with other products and/or services other than those offered on the Website in any way that may cause confusion among our Users and/or customers and/or discredit the Company.

The totality of the elements contained on the Website, whether it be texts, articles, descriptions, images, graphics, sounds, videos, brands, logos, interactive features or any other element, its structure and design, the selection and presentation of the content and elements included therein, and the software necessary for its operation, access and utilization are the property of the Company or, as the case may be, its corresponding licensors. All the elements of the Website are protected by industrial and intellectual property rights that must be respected by the User.

The reproduction, copying, distribution, public communication, transformation or, in general, any use of the protected elements of this website without the Company’s prior written consent is expressly and totally prohibited.

We reserve all the industrial and intellectual property rights that are not expressly granted or indicated in these Terms of Use and that correspond to us in accordance with the currently applicable laws and regulations.

The access and use of the Website does not imply in any way the transfer to the User and/or customer of the intellectual or industrial property rights of the Company, nor does the granting of a license or authorization to reproduce and/or distribute the Website and/or its elements.

The Company reserves the right to take as many legal actions against users who infringe on their intellectual and industrial property rights in any way.

Privacy

The Company is firmly committed to the privacy of Users and customers. The personal data that you provide us as necessary to provide the services, as well as those obtained from the navigation and/or use of the Website, will be processed as stated in our Privacy and Cookie Policy. By using the Website, you acknowledge and consent to the processing of your personal data as described therein.

The Company has adopted the appropriate technical and organizational measures to guarantee the confidentiality, integrity, availability, and security of the personal data processed.

For data subject rights requests (access, rectification, erasure, portability, objection), please contact us at info@tracecheck.com. EU/EEA users with unresolved complaints may also direct them to the relevant data protection authority.

Fair Credit Reporting Act (FCRA) — U.S. Users

the Website IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE A “CONSUMER REPORTING AGENCY” AS DEFINED BY THE FAIR CREDIT REPORTING ACT (“FCRA”), 15 U.S.C. § 1681 ET SEQ. THE COMPANY DOES NOT PROVIDE PRIVATE INVESTIGATOR SERVICES. THE INFORMATION AVAILABLE THROUGH the Website IS NOT COLLECTED, MAINTAINED, OR FURNISHED FOR THE PURPOSE OF MAKING DECISIONS ABOUT AN INDIVIDUAL’S ELIGIBILITY FOR CREDIT, INSURANCE, EMPLOYMENT, HOUSING, GOVERNMENT BENEFITS, OR ANY OTHER FCRA-REGULATED PURPOSE.

You are strictly prohibited from using information obtained through the Website for any purpose that would require FCRA compliance. Misuse may result in account termination and legal consequences under applicable federal law. It is your sole responsibility to ensure your use of the Website complies with all applicable laws.

Jurisdiction and Applicable Laws

These Terms of Use shall be governed by and construed in accordance with the laws of Florida (USA).

In the event that any discrepancy arises in connection with the interpretation or application of these Terms of Use, any dispute shall be subject to the exclusive jurisdiction of the competent courts of Miami, Florida (USA).

The non-exercise by the Company of any right provided or derived from these Terms of Use shall not be construed, under any circumstances, as a waiver of said right, unless expressly and in writing renounced by the Company or by the legal prescription of the action, according to the applicable current law or regulation.

The nullity, total or partial, of any of the provisions of these Terms of Use, will not affect the validity of the other provisions.